What Changed: The 2025 Update to Customs Regulations

The Indonesian government issued Minister of Finance Regulation No. 25/2025 (MOF Reg. 25/2025), which replaces the previous regulation on import of personal effects (the older MOF Reg. 28/2008)

This guide outlines exactly what documents are now required, who qualifies for duty-free importation, and what household-goods shipments are allowed into Bali.

Importing household goods into Bali has become more regulated in 2025 following the introduction of Indonesia’s updated customs framework. Whether you are relocating, returning home, or sending personal effects from overseas, it is now essential to meet the new documentation and eligibility standards to avoid delays, duties, cargo rejection or customs penalties.

Who Can Legally Import Household Goods Into Bali in 2025?

Eligible:

• Indonesian citizens returning from overseas, having lived abroad and worked for 12+ consecutive months.
• Expatriates relocating to Bali for work, holding:
  • A valid KITAS (working visa/temporary stay permit), or
  • A KITAP (permanent stay permit).
  • Golden Visa May be accepted
• Foreign students relocating to Indonesia for recognised study programs.

Not eligible for import:

• Tourists
• Short-stay visitors
• Foreign retirees with non-working retirement visas
• Anyone shipping new items, bulk quantities, or items still in factory packaging

If the importer does not meet the eligibility criteria, customs will not process the entry under the personal-effects exemption.

Shipments Currently Being Rejected

Based on recent Bali customs decisions, the following categories cannot import household goods

• Retirement KITAS holders
• Digital nomads / remote workers
• Tourist visa holders
• Social/cultural visa holders
• Business visa (B211A) holders
• Golden Visa holders without IMTA
• Anyone staying in Bali without employment authorisation
• Foreign-owned company directors without IMTA
• People relocating for lifestyle reasons, not work

Customs officers in Bali are treating these shipments as non-eligible personal imports, resulting in:

• Full import duty and VAT
• Detailed classification of goods as commercial cargo
• Shipments being refused personal-effects processing
• Possible re-export requirements

This has already affected multiple importers who believed older rules still applied. Therefore, Jet fast Will not be accepting any further shipments that do not meet the strict import requirements.

Document Requirements (Strictly Enforced)

Customs now requires all of the documents below. Missing even one often results in rejection.

Mandatory Documents

(These must be provided BEFORE the shipment arrives at any Indonesian port.)

• Original passport (or clear copy of every page)
• Signed Power of Attorney (authorising your broker/forwarder)
• Copy of stay/resident permit – e-KITAS
  • This is mandatory for all foreigners
  • The e-KITAS must be issued before the shipment arrives
• Copy of working permit (IMTA)
  • Only working KITAS + IMTA holders are eligible for duty/tax exemption
  • Investors with the correct IMTA are also eligible
• Acceptance Letter from an Indonesian educational institute
  • Required for foreign students (students are eligible for duty exemption)
• Sponsorship Letter
  • From the employer, guarantor, or company supporting the visa
• Latest travel documents
  • Airline ticket + boarding pass copy
  • Shipment arrival must be within 90 days of your personal arrival

Without IMTA, Customs is not classifying the shipment as personal effects.

Returning Indonesian Citizens (WNI)

Indonesian citizens returning home must provide:

• Original passport (or clear full-copy of every page)
• Signed Power of Attorney
• Statement letter from the Indonesian Embassy/Consulate at origin
• Original inventory list
  • Must be endorsed or legalised by the Indonesian Embassy/Consulate
• Company statement letter from employer overseas
• Latest travel documents
  • Airline ticket + boarding pass
  • Shipment must arrive within 90 days of personal arrival

Critical Timing Requirement: The 90-Day Rule

Both foreigners and returning Indonesians must match personal arrival date with shipment arrival date.

• Customs requires proof of arrival (boarding pass + ticket).
• Shipment must arrive within 90 days of the importer entering Indonesia.
• Late arrival shipments risk full taxation or rejection.

Key Takeaways for Anyone Moving to Bali

To import used household goods into Bali:

You must have:

1. e-KITAS issued before the shipment arrives
2. IMTA (work permit) – if claiming duty exemption
3. Full passport copy
4. Power of Attorney
5. Sponsorship letter (where applicable)
6. Travel documents to prove arrival

If you cannot supply these, expect:

• Full duties and taxes, OR
• Shipment refusal, OR
• Mandatory re-export at the importer’s cost

How Jetfast Helps Protect You from Customs Issues

We will only handle shipment for clients who meet the requirements; therefore we will check your situation and documents and honestly tell you if we think there may be an issue with your shipment prior to handling or shipping.

We will not ship personal effects into Bali unless documentation is compliant, protecting clients from unexpected taxes, additional charges at port due to customs hold or / and rejection.

Disclaimer:

It is the importers responsibility to ensure they have the correct documentation for importing household
goods into Indonesia and should have a local legal visa agent to assist with compliance. Indonesian Government Rules and Regulations can change without notice.

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Jetfast wishes to advise our valued clients that we remain 100% operational and will continue to monitor the situation on a daily basis.

We are continuing to ship freight from Bali and Australia into and from most locations that are not in lockdown for both sea freight and airfreight.

We continue to assist people who are looking to relocate home quickly.

For our Australian and New Zealand Clients, all trade lanes are operational

We will, of course, continue to monitor the situation and access and plan accordingly.

If you require any assistance or information you are able to contact us through email operations@jetfastexpress.com or via our social media platforms messenger services.

Thank you for your continued support.

The Jetfast Team

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We arrange everything from complete Villa packing, container packing, sea freight, all export and import formalities, Mandatory Quarantine inspection and delivery into your new home by professional movers.

Our door to door service quotations ABSOLUTELY guarantees there will be no extra charges payable in Australia

It couldn’t be easier to relocate with Jetfast…Another Shipment Quality Packed & Stuffed by the Jetfast Orange Squad!

Looking to relocate from bali to Perth or into Bali? We move families worldwide door to door.

Contact team at operations@jetfastexpress.com or Inbox us for a free quotation

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Looking to Ship Bali Handicrafts, Bali Furniture or Bali Statues?

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• Hassle Free Bali Freight Service Door to Door Service
• Supplier Collections
• Consolidation, Wrapping and Crating
• Fumigation to Australian Standards
• Export Permits, Clearance and Documents.
• Container Stuffing
• Sea-freight to Melbourne
• Australian Customs & Quarantine Clearance
• Collection from Port and delivery to Consignee’s Door.

Looking For Bali Lighting or Rattan and Thinking of shipping from Bali?
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• Hassle-Free Bali Freight Service Door to Door Service
• Supplier Collections
• Consolidation, Wrapping and Crating
• Fumigation to Australian Standards
• Export Permits, Clearance and Documents.
• Container Stuffing
• Sea-freight to Brisbane
• Australian Customs & Quarantine Clearance
• Collection from Port and delivery to Consignee’s Door.

Thinking of shipping from Bali?
Contact the team at operations@jetfastexpress.com or Inbox us for a free quotation

Please also check out our Facebook! – We are a family-owned Australian company please help to like and share to get our name out there!

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Another Successful export from Rudi and our Bali Team.

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